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Linked interval chart issue

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    Linked interval chart issue

    Good Morning:

    I'm seeing an issue with linked interval charts not updating candles properly after the time frame change. The following example I'll give is consistant.

    NT8 8.0.2.0
    Start out with, 4 red linked charts, IWM, SPY, DIA, and QQQ.
    RTH Template.
    Chart Interval 15 minute
    Market Opens
    All 4 charts are working on the first 15 minute candle.
    Before the first 15 minutes is complete I switch to a 1 minute chart using the drop down box from the top of a chart.( Haven't tried type 1M enter to see if there is a difference. )
    In this example, 3 of the charts switched and displayed 1 minute candles but not the QQQ's chart.
    The QQQ's chart stayed building the single 15 minute candle.
    Once 15 minutes completed the QQQ's chart started displaying 1 minute candles.

    Sometimes 2 charts does what the QQQ's did. It is not always the same chart or symbol.



    Chart screenshot after switching to 1 minute, you can see all but QQQ's displaying 1 minute bars.

    Chart screenshot after 15 minutes, QQQ's started displaying 1 minute bars after the initial 15 minute candle.
    Attached Files

    #2
    Hello TraderJesse,
    Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.
    Please reference the following in the email body: ATTN RyanM

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