Drawing disappear

[totoro2000]

I use 8.0.2.0 version and the issue of drawings disappearing is still happening. According the below thread, this should have been fixed already. My drawings disappear when I switch screen to different instrument and come back. They also disappear when I disconnect NT8 and reconnect.

http://ninjatrader.com/support/forum/showthread.php?t=84281&highlight=drawing+disappear

[NinjaTrader_Jim]

Hello,

Thank you for writing in today.

This issue could be a result of old, and faulty, Drawing Object templates being loaded within NinjaTrader 8.

To troubleshoot this further, let's try deleting our old drawing templates and try to reproduce the issue with new templates.

To delete the existing templates, navigate to the "Documents\NinjaTrader 8\templates\DrawingTool\" folder and delete the existing folders and xml files within.

Once the templates are deleted, attempt to reproduce the issue with drawing objects becoming invisible, and report your findings here.

Please let me know if I may be of further assistance.

[Adamcoin33]

I deleted all of my workspaces and rebuilt them from scratch.

They were working fine at first. Now all the problems are coming back.

When I close down, and open back up. Candle width has changed. Even though I have candle width specified in chart template that I previously loaded and saved

Drawings disappearing across different tick values and time frames. Only way for me to make my drawings reappear as if I draw another object. And then load it with a pre-saved template for that drawing object. This also happens when I load a different workspace.

Previously deleted drawings showing back up. It's usually always a channel. Once I delete a channel. Close down and open back up. Deleted channel shows back up.

Drawings end up scattering when I change tick value. Way beyond the normal distortion you would see when changing values.

This is getting to be a bit much. It's really hard to work like this. I don't know what else to do besides deleting every and starting from scratch which is really going to suck.

[NinjaTrader_Manfred]

Hello Adamcoin33,

Thank you very much for your post.

To assess this we would have to take a closer look at your log & trace files.

Please send me these files so that I may look into what occurred.

You can do this by going to the Control Center -> Help -> Email Support

Please select "Platform Technical Support" as the recipient and enter a brief "ATTN Manfred" note in the message.

Thank you in advance, I look forward to your reply!

[Adamcoin33]

I'm sending it right now. Another issue I forgot to mention is that for each workspace I have three separate windows. One slower tick chart, one faster tick chart, one time frame chart. I have them measured and oriented the way I like them. Using one monitor. The edges keep getting moved around on each window. I'm sending that over now

[Adamcoin33]

I just went through each workspace. Deleted each drawing. Closed down and when it asked me to save I selected "Yes to all"

Opened back up and over half of my workspaces still have drawings as well as previously deleted drawings. Just one of the problems

[Adamcoin33]

Hey did you get my files?