Account PNL #s not updating in real-time

[FaaastEddy]

Hi,

I recently started using NT FXCM with NT8.0.2.0.

In my Account window, the PNL #s aren't being updated in real-time. I have strategies running and the PNL #s are being updated in the Strategy Window and in the Market Analyzer in real-time.

I noticed that once a position is closed, then the PNL #s are updated in the Account Window.

When using the Sim101 account the PNL #s in the Account window do update in real-time.

Can you please help?

Thanks.

[NinjaTrader_ChelseaB]

Hello FaaastEddy,

I'm testing using an FXCM demo account, and I was able to reproduce this behavior.

I've submitted a report about this to our development. Once I have more information I will update this thread.

[NinjaTrader_PatrickH]

Hello FaaastEddy,

Thank you for your patience.

If the data provider does not supply this information it will not be displayed on the Accounts tab in NinjaTrader 8.

A feature request has been made to have the NinjaTrader platform calculate the value on the installation side. This feature request has been assigned the ID SFT-1804.

[FaaastEddy]

Hi Patrick,

I'm not sure I understand your answer. Sounds like Chelsea confirmed that this is a bug in NT and will be fixed int the next release?

I'm using NT FXCM as the data provider. I would expect my PNL data to be updated in real-time (Under the Account tab) as my positions values change with market prices. This is what is not happening - it's seems to update only when a position is open or closed - not in real-time.

Please let me know if you need any further information. I would like to confirm that this will be addressed in the next release because your response doesn't seem to be relevant my original issue I reported.

Thanks

[NinjaTrader_PatrickH]

Hi Patrick,

I'm not sure I understand your answer. Sounds like Chelsea confirmed that this is a bug in NT and will be fixed int the next release?

I'm using NT FXCM as the data provider. I would expect my PNL data to be updated in real-time (Under the Account tab) as my positions values change with market prices. This is what is not happening - it's seems to update only when a position is open or closed - not in real-time.

Please let me know if you need any further information. I would like to confirm that this will be addressed in the next release because your response doesn't seem to be relevant my original issue I reported.

Thanks

Correct although this is not a bug, the unrealized PnL is what is not updated from the provider. The feature request is for NinjaTrader to calculate the unrealized PnL of the position.

[FaaastEddy]

Hi Patrick,

I understand now that FXCM doesn't provide PNL updates as the account value changes in real-time. However, I strongly believe that NT should compensate for this and perform the PNL calculations as you indicated in the feature request. Thanks for submitting it.

Thanks