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Problem with Alerts

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    Problem with Alerts

    Hello,
    I am trying to setup Alert, which has to be triggered when the price touches existing user defined line on the chart (in my case its a ray).

    From Conditions i choose the data series, price type Bid, equals, RayXX. In the log it says Alarm enabled but it never works. If i use "cross below" and the price goes under the ray it works, but this is not what i need.

    Can you help me with this setup?

    #2
    Hello icog111,

    Unfortunately you cannot use "equals" for such drawing tools. The Ray does not plot in the same increments (tick size) as the instrument. I suggest to apply two alerts - "cross below" and "cross above".
    JasonNinjaTrader Customer Service

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      #3
      Thank you for your reply,
      Can you be more specific what should be the Alert setup to trigger a alert when the price (bid or ask) hits a trendline (ray or line, whatever is possible)? Say it does not go below that line, just hit and bounce?

      Comment


        #4
        Unfortunately I do not see a way to setup such an alert other than using "cross below"/"cross above". The price where the market meets the Ray/Line does not use the same tick size as the instrument. Therefore the market does not equal the Ray/Line price.
        JasonNinjaTrader Customer Service

        Comment


          #5
          More alerts

          Hi,
          Is it the same with the Trend channel? I am trying to setup alert which will be triggered once the price moves outside (up or down) of the trend channel. What should be the correct setup?

          Regards

          Comment


            #6
            Yes, please use cross below/above as well. The lines can plot at different prices than the tick size that is used, so "equal" does not work then.
            JasonNinjaTrader Customer Service

            Comment

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