Single Click Order Modification Stopped Working

JerryWar

Senior Member

Join Date: Mar 2009

Posts: 914
#1

Single Click Order Modification Stopped Working

12-20-2016, 07:48 AM

New Install this weekend. No errors since then This is the third time this has happened.
It is enabled, It worked yesterday All day. I checked and it is still enabled but does not work
What is really wierd is that if I select the same account with the working order on a different Dom it is working on that Dom. Just not on my Main Dom. Is there anyway to send the Dom instance to support for diagnosis.

Jerry

Last edited by JerryWar; 12-20-2016, 07:59 AM.
Tags: None
NinjaTrader_PatrickG

NinjaTrader Customer Service

Join Date: Jan 2015

Posts: 6439
#2

12-20-2016, 08:25 AM

Jerry, I know we've been trying to isolate this for some time but have been unable to reliably reproduce it. It is much easier to track requests on our end when they are sent via email. Can you please write in to PlatformSupport [AT] NinjaTrader [DOT] com with a link to this forum post and reference 1626825 ATTN Patrick G?

This way I can view all the history and we can work together more efficiently.
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