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IB price feed disconnection

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    IB price feed disconnection

    hi
    I am having some issues with the connection with interactive broker,
    The price feed randomly disconnects and re connects this is very bad for automated trading

    The log says "interactive brokers: primary connection :connected, price feed : connection lost "

    How do I resolve this

    I'm am using TWS 961
    And latest NT8

    #2
    Hello maaz1598,
    Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.
    Please reference the following in the email body: ATTN RyanM
    http://ninjatrader.com/support/forum...ad.php?t=94012
    Ryan M.NinjaTrader Customer Service

    Comment


      #3
      i have sent the files
      please look at the disconnections specifically at
      04:17:03 AM
      04:17:32 AM
      04:17:34 AM
      today morning

      if you look at last weeks log information you would find a lot more disconnections, but i uninstalled NT and re installed to try solve the problem so im not sure if the log still exists

      Comment

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