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write cache error

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    write cache error

    This morning when I loaded my usual workspace I had the following error message :
    Unable to write cache data.

    Don't see something wrong on my charts though. Wondering if this is important or not.

    Thanks for helping.

    #2
    Typically this message occurs due to an issue when loading chart data.

    If I understand you correctly, the platform loaded without issue after dismissing this message?

    To investigate further I would need your log and trace files. Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 1628277 ATTN Patrick G
    Patrick G.NinjaTrader Customer Service

    Comment


      #3
      OK Patrick

      Just sent the files

      Waiting for your response
      Thanks

      Comment

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