Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

write cache error

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    write cache error

    This morning when I loaded my usual workspace I had the following error message :
    Unable to write cache data.

    Don't see something wrong on my charts though. Wondering if this is important or not.

    Thanks for helping.

    #2
    Typically this message occurs due to an issue when loading chart data.

    If I understand you correctly, the platform loaded without issue after dismissing this message?

    To investigate further I would need your log and trace files. Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 1628277 ATTN Patrick G

    Comment


      #3
      OK Patrick

      Just sent the files

      Waiting for your response
      Thanks

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by trilliantrader, 04-10-2024, 09:33 PM
      6 responses
      25 views
      0 likes
      Last Post trilliantrader  
      Started by traderqz, Today, 12:06 AM
      5 responses
      11 views
      0 likes
      Last Post NinjaTrader_Gaby  
      Started by Mongo, Today, 11:05 AM
      2 responses
      10 views
      0 likes
      Last Post Mongo
      by Mongo
       
      Started by guillembm, Today, 11:25 AM
      0 responses
      4 views
      0 likes
      Last Post guillembm  
      Started by Tim-c, Today, 10:58 AM
      1 response
      3 views
      0 likes
      Last Post NinjaTrader_Jesse  
      Working...
      X