I had an issue with NT8 when the platform used to crash with the following Problem Event Name: CLR20r3
NinjaTrader has stopped working
Faulting application name: NinjaTrader.exe, version: 8.0.2.0, time stamp: 0x58419fb9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00000fd
Fault offset: 0x000007fe928cbe66
Faulting process id: 0x48c
Faulting application start time: 0x01d26221438fa10a
Faulting application path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
Faulting module path: unknown
Report Id: 70242541-ce2d-11e6-95bc-f04da22ed127
In may case the issue has been resolved by removing the following update on Win7 Pro 64bit:
KB2912390 (Vulnerability in Direct2D Could Allow Remote Code Execution).
Also, I had the same issue on a Win8 64bit computer and I removed the following updates to fix the issue: KB2912390 KB2893294 KB2892074. I didn't have time to find the specific update that causes the issue but I'm assuming it was KB2912390.
Dear technical support,
I don't need help with this issue any more. I took me a few weeks to find a solution and you were not helpful. May I ask you to escalate this issue over to your developers team and have them do more testing please? NT8 wasn't stable for me and I just got an evidence that NT it is not a professional platform and it is suitable to beginners\testers only. You should have done a better testing prior releasing the NT8 platform to people. Again, I can't trust NT any more.
thank you,
Sergey
NinjaTrader has stopped working
Faulting application name: NinjaTrader.exe, version: 8.0.2.0, time stamp: 0x58419fb9
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc00000fd
Fault offset: 0x000007fe928cbe66
Faulting process id: 0x48c
Faulting application start time: 0x01d26221438fa10a
Faulting application path: C:\Program Files (x86)\NinjaTrader 8\bin64\NinjaTrader.exe
Faulting module path: unknown
Report Id: 70242541-ce2d-11e6-95bc-f04da22ed127
In may case the issue has been resolved by removing the following update on Win7 Pro 64bit:
KB2912390 (Vulnerability in Direct2D Could Allow Remote Code Execution).
Also, I had the same issue on a Win8 64bit computer and I removed the following updates to fix the issue: KB2912390 KB2893294 KB2892074. I didn't have time to find the specific update that causes the issue but I'm assuming it was KB2912390.
Dear technical support,
I don't need help with this issue any more. I took me a few weeks to find a solution and you were not helpful. May I ask you to escalate this issue over to your developers team and have them do more testing please? NT8 wasn't stable for me and I just got an evidence that NT it is not a professional platform and it is suitable to beginners\testers only. You should have done a better testing prior releasing the NT8 platform to people. Again, I can't trust NT any more.
thank you,
Sergey
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