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System.OutOfMemoryException Crash

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  • timbrown99
    started a topic System.OutOfMemoryException Crash

    System.OutOfMemoryException Crash

    Hi

    I opened up NT8 today and after a few minutes NT crashed on me.

    I only had 4-5 charts open but when I tried to open the data series window on one of my charts, NT froze for 1 minute and then crashed.

    At the time I was trying to open an ES 03-17 chart with 200 days loaded with tick replay on. I've done this several times in the past with no issues.

    I noticed that NT was using 1GB of memory before it crashed but since my PC has 16Gb DDR4 Ram surely the memory shouldn't have been an issue.

    I was using the 32-bit version of NT 8.0.2

    I have attached my log file from the time of the crash.

    Thanks
    Attached Files

  • NinjaTrader_DrewO
    replied
    Hello timbrown99,

    Thanks for posting.

    I have verified the posted log file does not contain any personal information, but moving forward I would not recommend posting Log or Trace files to the Forum as these can contain account names and personal information.

    I am seeing several errors in the attached log file, but the Trace often contains more technical information. As nepenthean mentioned, we have seen another instance of this error today so I would like to gather further information.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170115.XXXXX.txt'. There will likely be multiple files for each day.

    Leave a comment:


  • nepenthean
    replied
    Same error for me too. This was released WAY too early. I cannot even open any workspace without NT crashing. WTF.

    Leave a comment:

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