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My license key

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    My license key

    I just did a reset on my PC to clean up adware/malware. I reinstalled both Ninja ver 7 and Ninja ver 8. When I enter the lifetime license key that I have, it says that it cannot be verified. There was never a problem before I reset my machine. What gives?

    Dolfan

    #2
    Hello Dolfan,

    Please send an email to platformsupport [at] ninjatrader [dot] com with a link to this forum thread so that we may further assist.
    Chelsea B.NinjaTrader Customer Service

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      #3
      Thanks Chelsea. Apparently it cannot verify over the weekend when the exchange is closed. Problem solved.

      Dolfan

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