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8.0.4 Drawing templates reset

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    8.0.4 Drawing templates reset

    One of the things I tested after installing and importing my backup file was to see if my
    Templates were restored and they were. THat was last night. After Rebooting this morning and having an Error ( See other forum post ) I rebooted again and things seemed fine. I just tried to mark up my charts and the drawing tools are all reset to their defaults and the default saved templates are gone.

    Update: So I tried importing only templates from backup. Not only did they not restore but
    I got another error. I found the indicator that didn't load and just reloaded Script on that chart and everything is currently running.

    2017-02-01 07:19:58:029 ERROR: Indicator '': Error on calling 'SetState' method: Object reference not set to an instance of an object.
    2017-02-01 07:19:58:504 Cbi.Instrument.RequestBars (to Provider): instrument='CL 03-17' from='1/31/2017 4:00:00 PM' to='1/31/2017 11:59:59 PM' period='1 Tick'
    2017-02-01 07:19:58:909 Cbi.Instrument.RequestBars (to Provider): instrument='CL 03-17' from='1/31/2017 4:00:00 PM' to='1/31/2017 11:59:59 PM' period='1 Tick'
    Last edited by JerryWar; 02-01-2017, 06:25 AM.

    #2
    Templates are restored from a backup on my end without issue when I test on my end. Can you send us this backup file so we can test on our end?

    Please send an email to PlatformSupport[AT]NinjaTrader[DOT]com with your backup file as an attachment. You can reference ticket #1653703 ATTN Patrick G
    Patrick G.NinjaTrader Customer Service

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