I have attempted to load a couple of charts calling up mini futures but they do not populate with the appropriate bars. Specifically at this time I tried to pull up QM and M6A and get nothing. Am I missing something?
Dolfan
Dolfan
-
Mini futures not loading?
Hello Dolfan,
Thanks for writing in to our Support team.
So that I can better assist you moving forward, please answer the following questions:
What version of NinjaTrader you are using? You can check under Help -> About (Example: 7.0.1000.X or 8.0.X.0)
Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
Who is your broker?
What instrument (and expiry if applicable) have you selected?
(For a chart) what interval is selected?
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
I look forward to your reply.Alan S.NinjaTrader Customer Service
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