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No ask/bid price in Market analyser

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    No ask/bid price in Market analyser

    Why is there no information in my market analyser for some of the instruments?
    See screenshot.
    Thanks
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    #2
    Hello Grantx,

    Thank you for your post.

    To further troubleshoot this behavior, we would need to check the market data enablements on your account connection. Please send an email to platformsupport[AT]ninjatrader[DOT]com referencing this forum thread and including the following information:
    1. Which provider are you using for market data?
    2. Is this a live account connection or a demo account?
    3. If this is a live account connection, what is your username?

    We look forward to assisting you.

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