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error - calling thread cannot access this objec

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    error - calling thread cannot access this objec

    I have encountered an error but it goes away if I change the Range value of Range Bars.

    It only occurs on one chart of 3 displayed and 2 of these charts are Range Bar types 4 Range value.

    I tried to recreate the chart having issues but got same results

    If I use 4 range in this chart I get the error, if I change it no error. It does not matter what indicator I use in the chart, the same error occurs

    I started occurring just today.

    The calling thread cannot access this object because a different thread owns it.
    The calling thread cannot access this object because a different thread owns it.
    Indicator 'Keltner channel': Error on calling 'OnBarUpdate' method on bar 208: Object reference not set to an instance of an object.
    Indicator 'Keltner channel': Error on calling 'OnBarUpdate' method on bar 208: Object reference not set to an instance of an object.

    #2
    Hello tulanch,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    Open your NinjaTrader folder under Documents.
    Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    Send the 2 compressed folders as attachments to this email.
    Once complete, you can delete these compressed folders.

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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