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Missing 1 week of ES data

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    Missing 1 week of ES data

    Hi,
    For some reason I'm missing the ES data from 10/9/15-10/18/15 in NT8, as you can see in the attached image. I checked and I have the data in NT7.
    I deleted all the ES data and cache, did repair DB, downloaded the ES data again and still gotten the same result.

    Please help.
    Attached Files

    #2
    Hello,

    Thank you for contacting us to report this item.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170222.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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