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Ninja 8 Will not fully load

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    Ninja 8 Will not fully load

    I get the initial verification message, then I get the initializing database message, then the "Control Center icon appears in the status bar but I do not get the application to actually display to the screen. Each time I click on the icon to force the display of the application to the screen nothing happens. If I click several times, I hear the Windows bell but still no display of the application despite the fact that Task Manager shows it running and I see the icon in the status bar.

    I have deleted the Cache folder and also re-downloaded and installed the latest Ninja 8 version 8.0.5.2.

    What other options can I try?

    All was working fine a couple days ago.

    #2
    Hello,

    Thank you for contacting us to report this item.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170326.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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