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NT8 ATM Strategy Delay Error

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    NT8 ATM Strategy Delay Error

    I put on a trade this morning using an ATM Strategy that I use often. It enters me into 2 contracts, puts a stop-loss for 2 contracts and adds a profit target of 1 contract and another 1 contract.

    This morning I used that ATM Strategy to enter a trade long with 2 contracts, then I used it again to add 2 more contracts and then I used it one more time to add 2 more contracts.

    But as you can see in the attached screenshot, it only entered me into 2 contracts long, but created a 6 contract stop-loss and a 5 contract + 1 contract profit target.

    I have had such problems occur before with NT8 and NT7. The ATM Strategies in Ninjatrader appear to be too slow to be able to act to a trader reacting to the fast moving intraday markets.

    With NT7 I even had one situation when trading the markets live where the ATM Strategy entered me into the trade but failed to add my stop-loss, which caused me to have a $1400 loss during an economic report release, when I thought my total risk was $75.

    Anything I can do on my end to prevent such a slow reaction time from my ATM Strategies created and the havoc that it can create for me?
    Attached Files

    #2
    Hello i2w8am9ii2,

    Thank you for your post.

    We would want to look into both cases to find the cause of these items. Neither NinjaTrader 7 or NinjaTrader 8 should perform in the way you detailed.

    Please send me your log and trace files so that I may look into what occurred.
    • In NinjaTrader 7, you can do this by going to the Control Center-> Help-> Mail to Platform Support.
    • In NinjaTrader 8, you can do this by going to the Control Center-> Help-> Email Support.

    Please list 'ATTN: Patrick H' in the subject lines and reference this thread in the body of the emails.

    I look forward to your response.
    Patrick H.NinjaTrader Customer Service

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