Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Charts are freezing

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Charts are freezing

    How can I fix issue when charts are freezing?

    #2
    Hello Trader708,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.

    I look forward to your reply.

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by RideMe, 04-07-2024, 04:54 PM
    5 responses
    28 views
    0 likes
    Last Post NinjaTrader_BrandonH  
    Started by f.saeidi, Today, 08:13 AM
    1 response
    4 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by DavidHP, Today, 07:56 AM
    1 response
    6 views
    0 likes
    Last Post NinjaTrader_Erick  
    Started by kujista, Today, 06:23 AM
    3 responses
    9 views
    0 likes
    Last Post kujista
    by kujista
     
    Started by Mindset, Yesterday, 02:04 AM
    2 responses
    18 views
    0 likes
    Last Post NinjaTrader_RyanS  
    Working...
    X