TDA connection difficulties

[smtraderca]

Is anyone having problem connecting to TDA today using NT8.0.6.0? I am unable to connect. No problem with NT7. Didn't have problem yesterday with NT8

[sledge]

Connection survived 7:00am est culling. Still going strong.

Another connection didn't to tda in a different test app and speed streaming 7:00am. I was able to reconnect before 8:00am est?

Because I love suffering in this stuff, I disconnected my NT8 and can't reconnect also.

[smtraderca]

sledge, tda say it is not having problem and suggested I contact ninjatrader, no words from ninjatrader. Not using nt8 for now. Can't afford to waste time troubleshooting these issues now.

[bertochi]

NT8 not cannecting to TDA this morning, STEADY YELLOW



- Restarted NT8 almost 10 times
- Restarted PC
- Manually disconnected and connected to TDA, and still nothing

I can not believe this is happening.

[NinjaTrader_PatrickG]

Thanks for bringing this to our attention.

This does not appear to be isolated to a particular version of NinjaTrader 8. We are able to reproduce the yellow connection state on our end. Our internal tracking number for this is QA-2954.

We are working together with TD Ameritrade to resolve this as quickly as possible.

I will update this post with any new information.

[bertochi]

Dear Patrick,

Could you update this thread as soon as and if you manage to sort this problem.

Many thanks

[bertochi]

The following line shows up in my log 10 minutes ago:

The connection was forcibly closed by TDA.

[bertochi]

New message on the log just now:

Unhandled exception: Exception has been thrown by the target of an invocation.

[bertochi]

Any news or update please?

Please advise what course of action should users of NT8/TDA should follow?

thank you

[sledge]

I was able to reconnect 12:45pm est

[bertochi]

yes, just connected thanks

[smtraderca]

I just tried also, was able to connect. Thx for the update bertochi.

[smtraderca]

Thx to you also sledge

[NinjaTrader_PatrickG]

Thanks for the updates, everyone.

Approximately 3PM Eastern US time yesterday afternoon, TD Ameritrade informed us that they had made an adjustment to resolve the connection issues.

If you are still unable to connect to TD Ameritrade, please write into PlatformSupport[AT]NinjaTrader[DOT]com. Include a link to this forum post and brief summary of what you're experiencing.