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    Chart is not loading

    Chart is not loading, what are possible reason that causing error?

    Thanks in advance.
    Last edited by NinjaTrader_DrewO; 05-08-2017, 07:35 PM.

    #2
    Hello tinyted,

    Thanks for posting.

    I have removed your screenshot, as it contains your personal username which should not be shared publicly online. So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170508.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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