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Control Center Gone, Platform not working

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    Control Center Gone, Platform not working

    I am currently in demo mode on NT8, but opened the platform to some serious issues today. Haven't had any issues until this morning.

    When I open NT8, the program won't open correctly. As you see from the image, the control center is completely gone. There are just some random windows left from the last time I was working in the program.

    I have re-booted my CPU multiple times. I have also opened NT8 in safe mode, which did get rid of the behavior, but then when I tried to open again normally the behavior is still there.Also, I am not using multiple monitors, this is only on one screen on a laptop.
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    #2
    Hello,

    Thank you for posting.


    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170514.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

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