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chart trader error when is active

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    chart trader error when is active

    Hello,

    When I activate the chart trader the ninjatrader is more slowly and I see the error in the control center:

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    I have copied from the log file :

    2017-06-08 12:26:43:469|3|16|A direct X error has occurred while rendering the chart: HRESULT: [0x88990015], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_RESOURCE_DOMAIN/WrongResourceDomain], Message: El recurso se produjo en el destino de representación incorrecto.
    : Each DirectX render target requires its own brushes. You must create brushes directly in OnRender() or using OnRenderTargetChanged(). Please see the help guide for 'OnRenderTargetChanged' for more information.
    2017-06-08 12:26:43:470|3|16|Chart rendering failed. There is likely a problem with a chart object's OnRender method. D2D error = 'HRESULT: [0x88990015], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_RESOURCE_DOMAIN/WrongResourceDomain], Message: El recurso se produjo en el destino de representación incorrecto.
    '

    Best Regards
    David

    #2
    Hello David,

    Can you please send me your log and trace files so I can investigate. Log and trace files can be found at the following locations. Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email. Please send the email to "platformsupport[AT]ninjatrader[DOT]com" and put 'Att Jason, http://ninjatrader.com/support/forum...d.php?t=101176' in the subject header.

    Windows start menu-->Documents-->NinjaTrader 8-->log

    Windows start menu-->Documents-->NinjaTrader 8-->trace
    JasonNinjaTrader Customer Service

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