^TICK and Market intenals not loading in real time

[Derazey]

Hi
When i upgraded my NT 8 version NYSE tick and Advance and Decline issues stopped
showing in real time: Have to use reload chart to get them showing.
Any solution ?

[NinjaTrader_EricB]

Hello Derazey,
Thank you for your post.

To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications: To reset your instruments please follow the steps below.


1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
4. Lastly, restart NinjaTrader for the changes to occur

If you still see the same, I suggest contacting your broker to verify the data is still enabled on the data feed itself.

We look forward to assisting further.