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Paper Trade Connectivity Failure

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    Paper Trade Connectivity Failure

    I have just opened a new account, set it to Sim101, new at this trying to do some paper trading, but to no avail at this stage, due to inability to activate a live feed from where I can work from. Anybody help me troubleshoot my settings for not been able to see live feed on the charts I had created. Hope this makes sense.

    #2
    Hello Crowbar,


    Thank you for your post.


    Could you please send the log and trace from your platform to look further into this inquiry.


    To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put 'Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.


    We look forward to assisting you further.
    Shawn B.NinjaTrader Customer Service

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