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Cannot Uninstall NT7 or Reinstall

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    Cannot Uninstall NT7 or Reinstall

    Hi I made an error of uninstalling NT7 from the C drive, not via add/remove programs in windows 7.........Now when trying to reinstall or uninstall via add remove programs, It cannot load C:\Program Files (X86)\Ninjatrader 7\bin\Ninjatrader.Installer.dll or one of its dependencies. The system cannot find the specified file.

    So when I run the installer it says the program is on the system, so cant re-install, and when i try to remove via add/remove programs I get that message above.

    A bit snookered at the moment!

    Any ideas???
    Attached Files

    #2
    Hello Birdseye,

    Thank you for your post.

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.
    Eric B.NinjaTrader Customer Service

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      #3
      Any news??

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