Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart Turns Black?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Chart Turns Black?

    Not too often, but enough for me to inquire, why do charts turn black when a rquest is made, like opening up data series or indicators.

    I restarted NT, opened the workspace and it occurred again.

    Please advise. Thanks

    #2
    Hello,

    Thank you for posting.

    I'm happy to check into this with you if you would please email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170709.XXXXX.txt'. There will likely be multiple files for each day.
    Drew O.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Aviram Y, Today, 05:29 AM
    0 responses
    1 view
    0 likes
    Last Post Aviram Y  
    Started by quantismo, 04-17-2024, 05:13 PM
    3 responses
    25 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by ScottWalsh, 04-16-2024, 04:29 PM
    7 responses
    34 views
    0 likes
    Last Post NinjaTrader_Gaby  
    Started by cls71, Today, 04:45 AM
    0 responses
    6 views
    0 likes
    Last Post cls71
    by cls71
     
    Started by mjairg, 07-20-2023, 11:57 PM
    3 responses
    216 views
    1 like
    Last Post PaulMohn  
    Working...
    X