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Cross Hairs

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    Cross Hairs

    The cross hair in NT8 is lagging, pretty much useless as it is. My machine is a i7 quadcore with 32 gig of RAM.

    I'm also using a GeForce GTX 960M graphics card. Graphics clock 1032 MHz
    Direct 3D version 12

    #2
    Hello AndyM,

    Thank you for your post.

    Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.

    Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

    * Open your NinjaTrader folder under Documents.
    * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    * Send the 2 compressed folders as attachments to this email.
    * Once complete, you can delete these compressed folders.
    Eric B.NinjaTrader Customer Service

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      #3
      I would just like to say thank you to ninjacator support, with their help I was able to render a solution. If anyone else has the same problem see below.

      To test, can you please open the Nvidia Control Panel? I was able to locate a previous forum discussion where switching 3D processor settings has helped inprove this for other users. See below.
      http://ninjatrader.com/support/forum/showpost.php?p=478541&postcount=55

      Comment


        #4
        We just released NinjaTrader 8.0.11.0 which includes performance upgrades to the crosshair.

        https://ninjatrader.com/support/foru...d.php?t=106344
        Patrick G.NinjaTrader Customer Service

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          #5
          Hello PatrickG,
          I have upgraded to NT8.0.11.1 and it appears to have made the lagging of the cross hairs even worse - I was in a position where I couldn't even control it to move my stop or switch it off, so I had to close. I already have my Nvida set to use High performance GPU for NT8. Any other solutions?

          Comment


            #6
            This is the first feedback we've received about worse cross hair performance when using 8.0.11.0. I'd like to learn more about your PC and NinjaTrader installation.

            Please write into PlatformSupport[AT]NinjaTrader[DOT]com. In the subject, please include '1736342 ATTN Patrick G'. In the body, please include a link to this forum thread.
            Patrick G.NinjaTrader Customer Service

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