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NinjaTrader
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Hello,
Thank you for your post.
First, I suggest performing an instrument rollover to make sure current contracts are being used.
Please follow these steps to roll over the expiration date of a Futures contract:
* Navigate to the Control Center > Tools > Database window.
* Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
* Close this window when this process completes.
If you still see the same, can you please let me know the following?
What version of NinjaTrader are you using? You can check under Help -> About (Example: 7.0.1000.X or 8.0.X.0)
Who are you connected to? This is displayed in green on lower left corner of the Control Center window.
What instrument (and expiry if applicable) have you selected?
(For a chart) what interval is selected?
Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
We look forward to assisting further.Eric B.NinjaTrader Customer Service
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