Announcement

Collapse

Looking for a User App or Add-On built by the NinjaTrader community?

Visit NinjaTrader EcoSystem and our free User App Share!

Have a question for the NinjaScript developer community? Open a new thread in our NinjaScript File Sharing Discussion Forum!
See more
See less

Partner 728x90

Collapse

Issue report: 2 NinjaScript editor windows make NT8 unstable

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Issue report: 2 NinjaScript editor windows make NT8 unstable

    30 - 60% times moving script to new editor window let NT crush immediately.]

    2 opened editor window (subjectively) subjectively make NT8 unstable: for example, CotrolCenter freezes forever while trying to open new char window.

    Note: always using attached VisualStudio.

    Here how ControlCenter looks after freezing and de-attaching VisualStudio:
    Attached Files
    fx.practic
    NinjaTrader Ecosystem Vendor - fx.practic

    #2
    Hello fx.practic,

    Thanks for reporting the issue.

    I've run some tests on the current build 8.0.10.0 with Visual Studio attached and multiple NinjaScript Editors and Charts open. I have not yet run into this issue when moving scripts to a new NinjaScript Editor window or when creating new charts, connecting or disconnecting. (I understand that it is an intermittent occurrence.)

    If you are able to consistently reproduce this issue, could we arrange a short remote support session where I can observe the occurrence on your end and see how I can replicate? We will need to collect as much information as possible to be able to reproduce the issue so it can be reported further and fixed.

    Please reach out to me at platformsupport [at] ninjatrader [dot] com with the text "Attention Jim," a time to reach you, and this thread's URL so we can schedule a good time to get connected. (Please include a time zone.) Our regular support hours are 8:30am to 6pm US Eastern, Monday through Friday.

    I look forward to investigating this further with you.
    Last edited by NinjaTrader_Jim; 11-22-2017, 08:09 AM.
    JimNinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by algospoke, Yesterday, 06:40 PM
    2 responses
    23 views
    0 likes
    Last Post algospoke  
    Started by ghoul, Today, 06:02 PM
    3 responses
    14 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Started by jeronymite, 04-12-2024, 04:26 PM
    3 responses
    45 views
    0 likes
    Last Post jeronymite  
    Started by Barry Milan, Yesterday, 10:35 PM
    7 responses
    22 views
    0 likes
    Last Post NinjaTrader_Manfred  
    Started by AttiM, 02-14-2024, 05:20 PM
    10 responses
    181 views
    0 likes
    Last Post jeronymite  
    Working...
    X