Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Possible bug

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Possible bug

    Hello,

    Was trying to use todays new build to quickly test a multi lot size strategy, with a stop / profit target in currency. Up to 20 lots. Target was currency amount. Every time you try and test in the strategy analyser you get this error, so cannot test at all...
    Attached Files

    #2
    Hello pjsmith,

    Thank you for your post.

    Please send us your log and trace files so we may look into this matter further.

    You can do this by going to the Control Center-> Help-> Mail to Platform Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please list 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

    I look forward to your response.

    Comment


      #3
      Hello pjsmith,

      We did not receive your log and trace files.

      Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick H' in the subject line and a reference to this thread in the body of the email.
      • Open your NinjaTrader folder under My Documents.
      • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      • Send the 2 compressed folders as attachments in your email.
      • Once complete, you can delete these compressed folders.

      I look forward to your response.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by szferi, Today, 02:04 AM
      0 responses
      4 views
      0 likes
      Last Post szferi
      by szferi
       
      Started by Rosario, Today, 12:50 AM
      0 responses
      4 views
      0 likes
      Last Post Rosario
      by Rosario
       
      Started by MartynBashi, Yesterday, 11:01 PM
      0 responses
      4 views
      0 likes
      Last Post MartynBashi  
      Started by manueldecastro, Yesterday, 10:59 PM
      0 responses
      3 views
      0 likes
      Last Post manueldecastro  
      Started by pkr75, Yesterday, 10:09 PM
      1 response
      4 views
      0 likes
      Last Post pkr75
      by pkr75
       
      Working...
      X