Error When Compiling a Strategy

[LarryRay]

Hello,

I have written a strategy in NT8 and when I hit the Compile button I get an Error Message that says: Unhandled exception: There was an error generating the XML document.

I have no clue as to what this means or what I need to do to fix this. For your information, this morning my NT program froze up and I did have to use the Windows Task Manager to close it. Does this mean I may have to close the program again and redo the strategy?

Thanks for your help.

LarryRay

[NinjaTrader_PatrickH]

Hello LarryRay,

Thank you for your post.

The message should not be occurring at all. Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support. Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please place 'ATTN: Patrick H' in the subject line and reference this thread in the body of the email.

I look forward to assisting you further.

[NinjaTrader_PatrickH]

Hello LarryRay,


We did not receive your log and trace files. Please follow the steps below to manually attach your log and trace files to an email to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick H' in the subject line and a reference to this thread in the body of the email.

• Open your NinjaTrader folder under My Documents.
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments in your email.
• Once complete, you can delete these compressed folders.

Thanks in advance; I look forward to resolving this item.