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Account not showing up when trying to implement a strategy

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    Account not showing up when trying to implement a strategy

    Hello,

    My real accounts don't show up on the "account" section when I try to use a strategy on a chart. Only the sim101 shows up. I am connected to continuum and both of my real accounts show up on the main window, and I also have the lifetime license key in there.

    Also, this only happens when I am in SpeedyTradingServers, one of your hosting-services. If I open NT on my computer, this problem doesn't exist. It only happens when I am on the server, I don't know if that has anything to do with this problem, or if it's just NT.

    What is going wrong here?

    #2
    Hello franco12364,

    Thank you for your note.

    Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?

    I look forward to your reply.
    Chris Sch.NinjaTrader Customer Service

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      #3
      Here is my whole log when opening NT8. Everything seems to be working fine, it even says "Automated Trading enabled." Yet, I can't see my accounts show up (yellow circle)

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        #4
        Just fixed it after reading the log carefully. Global simulation mode was on, just turned it off!

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