Chart doesn't zoom in/out when dragging vertical (y) axis

[ttodua]

I don't know but already about one month, that after applying strategies on chart, i cant resize the Y axis:

https://app.box.com/s/mp6ck0tvn6cnhv5f2w0crkyi8xd6p6sc

it shows "F" button when I try to shrink the Y axis, but actually the chart doesnt zoom(shrink) in/out .
Are there some generic reasons/solution related to this problem?

[NinjaTrader_Jesse]

Hello ttodua,

There is nothing generic I could think of, from the video nothing sticks out as what would be the cause of that.

Do you see any errors in the log or trace files from the time since you noticed it stopped working?

The only observation I could make from the given details is that something applied to the chart or platform could have potentially affected the chart adversely causing it to fail or stop working in some way.

There are also ways to programatically control the scale, if you have items which control the scale that may be related.



I look forward to being of further assistance.