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Send Email Error

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    Send Email Error

    Hi,
    I am using send email SendMail(); I have got share service configured, tested. But sometimes it does send email, sometimes it does not. It shows the below error. Can you help?
    There was an error sending a mail message: Failure sending mail. Unable to connect to the remote server A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 188.125.73.26:587
    There was an error sending your message: Failure sending mail.

    #2
    Hello asmmbillah,

    Thank you for your post.

    This would indicate a timeout of the SMTP server. We would suggest trying a different internet connection if one is available. You may also want to try a wired connection to your router if you are using WiFi. If this is ineffective, you may want to check with your email provider to see if there is an alternate SMTP server that can be utilized.

    Please let us know if we may be of further assistance to you.
    Kate W.NinjaTrader Customer Service

    Comment


      #3
      NT8 is currently connected with wired connection. I have followed yahoo and your advised all possible combinations of settings, still same. After trying all these, I have come for your support.

      Comment


        #4
        Hello asmmbillah,

        Thank you for your reply.

        Unfortunately there's not much more we can offer here - you didn't mention if you'd tried an alternate internet connection. Were you able to test with an alternative connection?

        If so, and it still didn't work, we would suggest trying with an alternate email provider such as Gmail. If this doesn't work, you may want to contact your ISP and let them know you're not able to connect to your email provider's SMTP server to see if there's anything they may be able to do on their end.

        Please let us know if we may be of further assistance to you.
        Kate W.NinjaTrader Customer Service

        Comment

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