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Partner 728x90
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NinjaTrader
EnterShortLimit not working
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Hello orenytz,
Thank you for your post.
I'd want to take a look at your log and trace files to see what may be occurring. Rather than have you share those here since those may include personally identifiable information, such as your account number, please send me your log and trace files through the platform directly so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3049352 ATTN Kate W.
Thanks in advance; I look forward to assisting you further.Kate W.NinjaTrader Customer Service
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