Order issue

[henryd333]

Is there a way that stop loss and target are set even if internet is down. My internet went down today while having an active trade and when it came back stop loss and target were not there.

[bltdavid]

Call your broker.

[NinjaTrader_Marco]

Hello,

Thanks for your post.

CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:

• Email: orders[at]ninjatrader[dot]com

When trading with a live account, where your orders reside would depend on the brokerage technology you are using:

https://ninjatrader.com/support/help...rs_reside_.htm


Typically the Stop loss and Profit targets are stored on the exchange servers and you can shut down NinjaTrader and they will still exist on the servers. However, if you are running an ATM strategy that modifies these trades such as an Auto Trail function on the Stop loss, NinjaTrader would need to be connected in order for it to submit these updates to the orders, and would advise always leaving NinjaTrader open when running an ATM Strategy.

With Sim101 orders, since there is no real brokerage applied to simulated orders, NinjaTrader would need to be open to process such an order.


Please let me know if I may be of further assistance.