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NinjaTrader
Unhandled exception: The directory is not empty.
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Hello Style,
I noted you have another post regarding importing failing currently. Have you been able to successfully import items previously?
Could you email our platform support[at]ninjatrader.com for further assistance? I would like you to attach the log and trace files for me to review your installation for errors. I was able to import the item noted here on my end, so this may have to do with errors in your installation.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
Open your NinjaTrader 8 folder under Documents.
Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
Send the 2 compressed folders as attachments to this email.
Once complete, you can delete these compressed folders.
I look forward to being of further assistance.JesseNinjaTrader Customer Service
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