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Partner 728x90

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Need explanations about adopt account position

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    #16
    Hello Camdo,

    Thanks for the clear steps.

    I've tried to reproduce again, and I am not able to encounter the same issues you are.

    Before we troubleshoot further, could you confirm that you are on the latest version of NinjaTrader 8? The current version is R7 and you can verify this from the NinjaTrader Control Center under Help > About.

    New versions of NinjaTrader 8 can be downloaded here: http://ninjatrader.com/PlatformDirect

    If we can confirm you are experiencing this in the latest version, I would like to get connected with you in a remote support session to take a closer look. Please write in to platformsupport[at]ninjatrader[dot]com with the thread URL and the text "Attention Jim" so we can discuss a time to connect and look into the matter further.
    JimNinjaTrader Customer Service

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      #17
      Hi Jim
      I am using NT 8.0.7.0

      I just retested and now NT is functioning properly !!
      Between now and our last communication, Windows 10 did a large update and in the process restarted my pc. I think one of those two things fixed the problem. If it reoccurs, I will email you per above.

      Thank you for all your help

      Comment

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