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backups deleted when using a third-party uninstaller

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    backups deleted when using a third-party uninstaller

    I exported several backups

    they were in Ninjatrader Backup folder in Documents - I saw them myself there

    I uninstalled Ninjatrader 8

    I reinstalled NT8

    this folder was now empty

    I think this defeats the purpose of a backup.

    #2
    I can't be sure but I'm thinking it might not be NT8 but rather my uninstaller that erased it so please erase this issue thanks

    Comment


      #3
      To clarify, I would not expect this to occur if you uninstalled through the Windows Control Center, however, I believe you're correct that a third-party uninstaller could identify that folder for removal.
      Patrick G.NinjaTrader Customer Service

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        #4
        yes I use a 3rd party uninstaller.. didn't realize that it would remove folders from within the documents folder though, so it was my fault.

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