Can't connect to Stocktwits

[wglmn]

Twitter works fine, but the connection to Stocktwits prints an error message.

Any ideas?

NT 8.0.22.2 64-bit
Win 10

[NinjaTrader_Zachary]

Hello wglmn,

Thank you for your post.

I was able to reproduce this error when attempting to connect my StockTwits share service, and am reporting this to our development team.

Thank you for your patience while we look into this.

[NinjaTrader_Zachary]

Hello wglmn,

Thank you for your patience.

Please clear your Internet Explorer cache with the steps below;

1. Open Internet Explorer.
2. Click the Settings icon (top right corner) and click Safety.
3. Click Delete browsing history.
4. Check the Temporary Internet files and website files option.
5. Click Delete.
6. A confirmation message should appear.
7. Close Internet Explorer

Once you have done that, try once more to create your StockTwits share service.

[wglmn]

I cleared the browser cache but still not working - same error message.

IE11.959.18362.0

After that I uninstalled IE11 and set MS Edge to my default browser, but not working too.

[NinjaTrader_Zachary]

Hello wglmn,

Thank you for letting me know.

I will continue to work with development on this issue and provide an update once I have one.

[wglmn]

Ok I tried another way and copied the auth url to IE11 and that's working, see the response page url with access_token, hence IE isn't the problem.

Somehow NT8 can't handle the callback from IE.

[NinjaTrader_Zachary]

Hello wglmn,

Thank you for the update.

I will relay this information on to development as well.

[NinjaTrader_Heath]

Hello wglmn,

Thank you for the update.

I've removed our last reply as it was inaccurate.

I'll be working with development to report your findings and following up with you as soon as I have more information or if more information is needed.

Thank you for your patience.

[NinjaTrader_Heath]

Hello wglmn,

Thank you for your patience.

So i can get a firsthand view of what is occurring on your platform, please send me your log and trace files.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: "ATTN Heath Forum Post"

Thank you I look forward to resolving this issue.

[hekito]

Hello,

Until the new NT version will be released you can do the following workaround:

Change the code in the following file:

C:\Users\username\Documents\NinjaTrader 8\bin\Custom\ShareServices\@StockTwits.cs

Replace line 199:

authWin.Close();

with this snippet:

if (e.Uri.Fragment != "") {
authWin.Close();
}

Then open the StockTwits in NinjaScript Editor and press F5 to compile. Note: NT license needed.

[NinjaTrader_Jim]

Hello everyone,

This particular issue involving "DialogResult can be set only after Window is created and shown as dialog" has been marked with the development ticket ID NTEIGHT-14571. The number from this ticket ID will be noted in the Help Guide's release notes page when the next release becomes available.

https://ninjatrader.com/support/helpGuides/nt8/?release_notes.htm

Please note that we cannot provide an ETA on release schedules a they are dependent on the development team's tasks.