Changing Margin Trading for Russians

[KeenEdge]

Today I noticed that the margin requirements for Russian traders in the company ninjatrader have changed.
margin values are now only Initial Margin, intraday margin is not available at all
The changes happened suddenly without warning.

Please comment on this situation.

[NinjaTrader_Dennis]

Hello,

Thank you for your post.

Please reach out to brokeragesupport[at]ninjatrader[dot]com for the latest information on margins.

Please let me know if I may be of any further assistance.

[KeenEdge]

I have already written there, they told me:

Unfortunately, due to the geo-political situation, Russian clients are set to initial margin.

you took an intraday margin without warning for ordinary people from Russia.
I ask you to give me back the opportunity to use the intraday margin.
Or indicate in the news officially that all users from Russia can no longer use the intraday margin.

[NinjaTrader_Dennis]

Hello,

Thank you for your reply.

Unfortunately, we are unable to change margin requirements and the information provided to you by that team is correct and the most up-to-date.

Please let me know if I may be of any further assistance.

[KeenEdge]

who sets intraday margin requirements? your company?
not the initial margin, but the intraday margin.

[NinjaTrader_Dennis]

Hello,

Thank you for your post.

Margins are set by the broker you connect to in the NinjaTrader software.

In this case, as mentioned previously they are in control of what margins are applied to your account. Please reach out to brokeragesupport[at]ninjatrader[dot]com if you would like to ask any more questions regarding margins.

Please let me know if I may be of any further assistance.

[KeenEdge]

have you i intraday margin changes within a day for users from Russia?
I have reason to believe that you have removed the intraday margin for all users from Russia.
Is that true? yes or no.

[NinjaTrader_Dennis]

Hello,

Thank you for your reply.

This support forum is meant for technical support.

Questions regarding personal accounts cannot be answered here.

Margin questions can only be answered by the Brokerage and in this case, you will need to reach out to brokeragesupport[at]ninjatrader[dot]com for these questions.

Please let me know if I may be of any further assistance.

[KeenEdge]

I'm not asking to say my personal account, I'm asking to say in general terms for all accounts in Russia.
this is not personal news, this is global news. I ask her to confirm.

you have removed the intraday margin for all users from Russia. Is that true? yes or no.

[NinjaTrader_Dennis]

Hello,

Thank you for your reply.

This is a general brokerage question and not a platform support question. Questions about margins need to be answered directly by a broker. If you are referring to NinjaTrader Brokerage then please reach out to brokeragesupport[at]ninjatrader[dot]com

Please let me know if I may be of any further assistance.