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Bug: When strategies enabled, downloading doesn't display Abort button

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    Bug: When strategies enabled, downloading doesn't display Abort button

    Bug: When strategies enabled, downloading doesn't display Abort button. This is reproducible.

    1) Enable strategies
    2) Start download
    3) Warning box appears, informing that strategies will be disabled.
    4) Cancel out without disabling.
    5) Download box says downloading (Bug)
    6) Control Center bottom right status area doesn't show Abort button (Bug)
    7) Can't exit out of the Data Manager (Bug)

    #2
    Hello sajosh

    Thank you for your post.

    I tried to recreate this issue & hit the ‘abort’ button and I was able to cancel out successfully.

    Please provide additional detail of the scenario you experienced this issue with.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment


      #3
      You may not have followed step 4. When you get the dialog with Yes or No options, press No. Then you'll see what I have in the attached picture. The CC doesn't show Abort, the HDManager shows downloading, and when i try to close the HDM it shows an error dialog.
      Attached Files

      Comment


        #4
        Hello sajosh

        I completed the steps in your initial post but was unable to reproduce.

        Please send your Log & Trace files for the date this occurred.

        From the NinjaTrader Control Center go to Help > ‘Email to Support…’ and check the box by “Log & Trace file”

        Please also make sure to include a reference to this forum thread.

        Thank you,
        ChipNinjaTrader Customer Service

        Comment

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