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After-holiday multi-panel chart bugs

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    After-holiday multi-panel chart bugs

    Hello,

    You are probably aware of the chart drawing problems that occur after a holiday with multiple panels in a chart. The bar spacing gets messed up (squished) and has to be set and all indicators become worthless. Please fix that!

    But I also have a 4-panel chart in which this occurs:
    -- Increasing the width of the chart window increases the bar width
    -- Decreasing the width of the chart window does not decrease the bar width
    -- The bar spacing action does not work (ctrl-up or ctrl-down)
    -- The bar width action (alt-down) works only on the first panel

    The data is:
    -- kinetick DI6N.Z (S&P 500 $ VOL NET)
    -- kinetick DIRN.Z (RUSSELL 2000 $ VOL NET)
    -- kinetick DIQN.Z (NASDAQ COMB ISSUES $ VOL NET)
    -- kinetick DI1N.Z (DOW JONES INDU $ VOL NET)
    The chart loads 0 days of day.

    Please fix these problems when you fix your other post-holiday, mulit-panel chart problems.

    Chart images attached:
    -- Bar spacing does not work after a holiday.png
    -- Ninjatrader bizarre four-panel behavior.png

    -- PhilT
    Attached Files

    #2
    Hello PhilT,

    Thank you for your post.

    I will look into these items further and follow up with you shortly.
    Patrick H.NinjaTrader Customer Service

    Comment


      #3
      Hello PhilT,

      Thank you for your patience.

      I am not seeing the same items on my end when I attempt to re-create this with Kinetick data and the Market Statistics in your screenshot. Although I did not have the chart open over the holiday weekend.

      Please shut down NinjaTrader --> then go to the following directory on your PC: (My) Documents\NinjaTrader 7\db\cache --> please delete the contents of the cache folder in the db folder --> then restart NinjaTrader and advise if these items continue in your charts.
      Patrick H.NinjaTrader Customer Service

      Comment


        #4
        Thank you, Patrick. That works. I'll try that again after the next holiday.

        Regards.
        -- Phil T

        Comment

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