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Chart Style OHLC Sub-Menu Grayed Out

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    Chart Style OHLC Sub-Menu Grayed Out

    In Version 8.0.5.1, sometimes after switching back and forth between the OHLC bar style and any other bar style (candles, etc.) from the main menu toolbar Chart Style icon, the OHLC options become gray and will no longer function. Other chart or bar styles are not impacted.

    Apparently, somehow the _Workspaces folder becomes corrupted. My fix is to delete the _Workspaces file and re-start NT8 until it happens again.

    Cheers!

    #2
    Greetings,

    Thank you for your valuable input. We will test this issue on our side. Please let us know if we may be of any further assistance.
    Kenneth D.NinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_KennethD View Post
      Greetings,

      Thank you for your valuable input. We will test this issue on our side. Please let us know if we may be of any further assistance.
      Hi Ken,

      The issue still happens, even in NT 8.0.8. Any progress on that?

      Cio

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        #4
        Hello,

        Thanks for your reply post, aligator.

        I haven't been able to replicate this in version 8.0.8.0 so far. I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20170803.XXXXX.txt'. There will likely be multiple files for each day.
        Drew O.NinjaTrader Customer Service

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