I'm testing interactive broker data, when i load up a new chart it takes 3-5minutes of loading before it appears. When it does, at least half of the candles are missing from the chart replaced by dots. I've attached a screenshot
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IB Data - 3 to 5 min wait, most data missing
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IB Data - 3 to 5 min wait, most data missing
Hi,
I'm testing interactive broker data, when i load up a new chart it takes 3-5minutes of loading before it appears. When it does, at least half of the candles are missing from the chart replaced by dots. I've attached a screenshotTags: None
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Hello,
Thank you for posting.
I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic files in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20171008.XXXXX.txt'. There will likely be multiple files for each day.Drew O.NinjaTrader Customer Service
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