Can't change the account drop down box ..

denalek2419

Member

Join Date: Mar 2015

Posts: 55
#1

Can't change the account drop down box ..

01-07-2018, 12:22 PM

Hello, When I have my charts up. The Account drop box is grayed out and cannot be changed inside the skinny vertical chart trader column box where the buy and sell buttons, quantity, ATM strategy is located.

Do I have something locked that is preventing me from changing the account in the drop down box ?

Thank you in advance
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NinjaTrader_DrewO

NinjaTrader Customer Service

Join Date: Aug 2014

Posts: 1790
#2

01-07-2018, 06:12 PM

Hello,

Thank you for posting.

This would typically relate to license keys, which are best not posted on the Forum. I'm happy to check into this with you if you would please email us at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and mention in the body of the email "ATTN: Drew."

Drew O.NinjaTrader Customer Service
Comment
denalek2419

Member

Join Date: Mar 2015

Posts: 55
#3

01-07-2018, 06:21 PM

Yes it was a license key issue. I fixed it and it seems to work now.

Thank You
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