Announcement
Collapse
No announcement yet.
Partner 728x90
Collapse
NinjaTrader
Platform Freezes When Opening
Collapse
X
-
Platform Freezes When Opening
My Ninjatrader 7 platform started freezing today when opening. I am not sure why, I have done nothing unusual. I have tried a reinstall only to have it freeze again when opening... little help please. ThanksTags: None
-
the control center loads but as soon as I click anything in the control center it freezes automatic...also I never see the chartsLast edited by tradersgrail; 02-26-2018, 02:24 PM.
Comment
-
Hello tradersgrail,
Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.
- Open your NinjaTrader folder under My Documents.
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Within the body of the email please add:
ATTN RyanM
https://ninjatrader.com/support/foru...d.php?t=108076
Comment
-
Latest Posts
Collapse
Topics | Statistics | Last Post | ||
---|---|---|---|---|
Started by pechtri, 06-22-2023, 02:31 AM
|
9 responses
122 views
0 likes
|
Last Post Today, 02:31 PM | ||
Started by frankthearm, 04-18-2024, 09:08 AM
|
16 responses
66 views
0 likes
|
Last Post Today, 02:17 PM | ||
Started by habeebft, Today, 01:18 PM
|
1 response
5 views
0 likes
|
Last Post Today, 02:03 PM | ||
Started by benmarkal, Today, 12:52 PM
|
2 responses
15 views
0 likes
|
Last Post
by benmarkal
Today, 02:00 PM
|
||
Started by f.saeidi, Today, 01:38 PM
|
1 response
9 views
0 likes
|
Last Post Today, 01:45 PM |
Comment