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NQ ##-## minute bar chart creation fails?

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    NQ ##-## minute bar chart creation fails?

    i am attempting to create an NQ ##-## minute bar chart. two days of price bars [2880 bars] are requested. at the start a message ''loading'' is displayed but then nothing ever happens [ie] no bars are ever displayed and the chart remains blank? please advise.

    #2
    Hello,

    Thank you for posting.

    Who is your data provider?
    Can you get any other time frame to load of this contract?

    Thanks in advance-
    Ryan S.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_RyanS View Post
      Hello,
      Thank you for posting.
      Who is your data provider?
      Can you get any other time frame to load of this contract?
      Thanks in advance-
      Who is your data provider?
      data provider is ninja's data feed [kinetick?]
      Can you get any other time frame to load of this contract?
      yes, it is an 18 year daily bar chart

      Comment


        #4
        Hello,

        If using NinjaTrader Continuum or CQG, continuous contracts would not be supported. If you load any contract with the default merge settings though, the contract will include historical data from the previous contracts to create a continuous contract of sorts. I've included details on our merge policy below:



        Kinetick would be expected to support continuous contracts, are you using the Kinetick EOD free feed?
        Ryan S.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_RyanS View Post
          Hello,

          If using NinjaTrader Continuum or CQG, continuous contracts would not be supported. If you load any contract with the default merge settings though, the contract will include historical data from the previous contracts to create a continuous contract of sorts. I've included details on our merge policy below:



          Kinetick would be expected to support continuous contracts, are you using the Kinetick EOD free feed?
          is it not true that i obviously have continuous contract support because i already have an 18 year continuous contract daily bar chart? now i merely want to create a minute bar chart instead of a daily bar chart?

          i am paying monthly for kinetick data [i think] so i don't think i am using eod?

          can you please remotely log on to my computer to take a look at my setup?

          Comment


            #6
            Hello,

            Please write into platformsupport[at]ninjatrader[dot]com and reference this forum post in the body of the email.

            Thanks in advance-
            Ryan S.NinjaTrader Customer Service

            Comment

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