UniRenko Problem - Anyone Know Why?

[traderjem]

Help -- All the sudden getting my unirenko charts looking like this attached chart. Anyone know how I can fix it? Thank you in advance.

[NinjaTrader_EricB]

Hello traderjem,

Thank you for your note.

To test, please reset your instruments, this will ensure that the internal setting for the instruments are up-to-date with server specifications:
To reset your instruments please follow the steps below.

Disconnect from your data feed: NinjaTrader Control Center> File> Disconnect> Select your data feed.
Reset your Instruments: NinjaTrader Control Center> Tools> Options> Data tab> Reset Instruments>OK.
Restart NinjaTrader> Connect (NinjaTrader Control Center> File> Connect> Select your connection.

Please feel free to write in with any additional NinjaTrader items we may assist with.

[traderjem]

I reset the instruments and repaired the database and still the same problem

[NinjaTrader_EricB]

Thank you for your reply.

Please write into to PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post.




Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.
*
Open your NinjaTrader folder under Documents.
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Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
*
Send the 2 compressed folders as attachments to this email.
*
Once complete, you can delete these compressed folders.

[traderjem]

done -- file compressed log file has both log and trace in it.